DPW 'Claw Grab' Bulk Trash Billing Dispute
Summary
Resident Dana Santiago says DPW invented an illegal 'claw grab' fee to inflate her bulk trash bill from $50 to $175, and asked the council to order the treasurer to correct the invoice and audit DPW's fee practices.
At a glance
- Total mentions
- 1
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Nov 5, 2026.
Impact analysis
The disputed invoice is $125 above the resident's calculation of the lawful $50 fee.
Residents who get transparent, codified trash billing and due process on disputes.
The complainant faces the excess charge potentially added to her property tax bill if not corrected.
Mentions & discussions (2)
City Council (Regular) - Nov 5, 2026
Resident Dana Santiago says DPW invented an illegal 'claw grab' fee to inflate her bulk trash bill from $50 to $175, and asked the council to order the treasurer to correct the invoice and audit DPW's fee practices.
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