Customer service satisfaction survey
Summary
Trustee Dundon proposed a survey at Village Hall counters so residents can rate departments like the building department, clerk's office and DPW. The board liked it, with safeguards: paper options, anonymity, a short window and board review of the questions.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Last discussed May 18, 2026.
Impact analysis
No cost — it uses the village's existing SurveyMonkey account and staff time.
Anyone who does business at Village Hall gets a way to flag what's working and what isn't.
Mentions & discussions (2)
Customer Service Survey: Village Administrative Offices
Customer Service Surveys Are Now Available For Vistors
Board of Trustees - May 18, 2026
Trustee Dundon proposed a survey at Village Hall counters so residents can rate departments like the building department, clerk's office and DPW. The board liked it, with safeguards: paper options, anonymity, a short window and board review of the questions.
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